Aid

How long does it take for my order to arrive?

Shipping takes 2-4 business days. If after this time you have not received your order, please contact us at pedidos@vintiun.com

Can I return a product?

The buyer will have a period of fourteen calendar days to withdraw, starting from the day the customer receives the product, except for personalized products without a letter kit, such as lamps with a star map.

The right of withdrawal must be exercised by notification via telephone communication to 938391211, by sending an email to COMERCIAL@VINTIUN.COM, by sending your letter to our postal address Camí de Sant Crist, 4308302 - Mataró (Barcelona) , or by using the withdrawal form.

According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to the consumer's specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

In this regard, we inform you that personalized products are exempt from the right of withdrawal.

What is the shipping cost?

Free shipping for orders over €25 and €4 shipping for orders under €25.